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Support
Need help with Added? We're here for you.
Contact us
For questions, feedback, bug reports, or account issues, email us at:
We aim to respond within a few business days.
Common topics
- Account & sign-up: Sign up with a school email (.edu) to access Discover and cloud sync.
- Events not syncing to calendar: Make sure you've connected a calendar in Profile → Connect Calendar, and that calendar write permissions are granted.
- Images not showing: Check that you're signed in and that the app has the latest cloud sync. Images require an internet connection for cloud-stored events.
- OCR not extracting events: Ensure your screenshot or photo clearly shows the event date, time, and title. You can always enter details manually.